Modern Human Relations at Work (The Dryden Press series in management)
Description
By combining practical examples, theory and application-oriented exercises, this textbook shows how human relations concepts and skills can increase productivity and job satisfaction in the workplace. Features: * Detailed coverage of current topics includes total quality management (and how to use it), the development of world-class enterprises, and methods to understand and manage diversity at home and abroad. * Chapter 2 introduces and explains empowerment - one of the hottest motivation topics used today. * Chapter 13 describes the unique challenges presented by cultural diversity in t...
ISBN(s)
0030128978, 9780030128974
